Transcript: How to Activate Your ISBO

(gentle music)

[Congratulations!]

>> Voiceover: Congratulations!

[Graphic of dollar signs flowing into smiley face]

>> Voiceover: Your funds have arrived safely into your Simplii Financial account!

[Graphic of bank card inserting into bank-card slot and Canadian maple leaf]

>> Voiceover: We will now go through the next steps to help you access your account when you arrive in Canada.

 [Graphic of bank card moving to house]

>> Voiceover: We’ll courier your bank card to your Canadian address once you arrive for your convenience.

[If you are arriving from India, we will ship your card to your foreign address]

[Graphic of truck moving toward hand]

>> Voiceover: Here’s how to activate your account before you arrive.

[Here’s how to activate your account before you arrive]

[Graphic of computer showing www.simplii.com/isbo then the Simplii ISBO page]

>> Voiceover: First, log in to your application portal at www.simplii.com/isbo —

[ISBO student portal sign-on page]

— using your registered email address and password and by clicking on “Sign In." 

[ISBO student portal home page]

>> Voiceover: At this point, your transaction is processed. We have already received your funds —

[Investment Advice Letter. Welcome Letter. Graphic of investment advice letter and welcome letter]

>> Voiceover: — and provided you with your Investment Advice Letter and Welcome Letter.

[Mouse selecting "update now" buttons onISBO student portal home page]

>> Voiceover: Make sure to follow the instructions on the screen and action all "Update Now" buttons.

[Cursor selecting "Update Tentative Arrival" button, then updating date]

>> Voiceover: If your travel plans have changed, click on “Update Tentative Arrival” to update your arrival date. It’s important for us to have the right date so we know when to courier your bank card to you.

[By Canadian banking laws, we are required to confirm your identity]

>> Voiceover: By Canadian banking laws, we are required to confirm your identity.

[Cursor selecting "Update Now" then "Start Verification"]

>> Voiceover: Click on "Update Now" next to "Selfie" or "Study Permit" and select document real-time verification by clicking on the "Start Verification" button and follow the instructions on the screen.

[Graphic of house and Canadian maple leaf]

>> Voiceover: Update your address where you will be living once you arrive in Canada. This is required to allow us to activate your account once you arrive.

[Cursor selecting "Canadian Details" button in ISBO student portal to reveal Canadian Contact Details pop-up]

>> Voiceover: You must also provide us with your Canadian phone number.

[After you arrive]

>> Voiceover: After you arrive.

 [Graphic of envelope opening to reveal "@" symbol and bank card]

On your arrival date, we will send you an email confirming that your bank card is on its way if you haven’t already received it.

[Graphic of truck and calendar, with the calendar morphing into a tracking number]

>> Voiceover: It usually takes between 2 to 7 business days.

[Magnifying glass zooming in on tracking-number digits]

>> Voiceover: You can track your delivery using the tracking number included in the email and available when you log back into the application portal.

[Complete the following steps to activate your account]

>> Voiceover: Once you receive your debit card, complete the following steps to activate your account when you arrive in Canada.

[Phone showing mobile app then sign-on page]

>> Voiceover: First, download our mobile banking app from our app store. Be sure to have your debit-card number handy.

["Register" button being highlighted]

>> Voiceover: Click on the "Register" button on the mobile app and you’ll be prompted to enter your card number.

[Phone showing mobile app then sign-on page]

>> Voiceover: If you haven’t already updated your Canadian address and phone number in the application portal, you’ll be prompted to update it when you log in to our app. Please ensure these are accurate, we’ll be using them to connect with you on important details and notices.

[Phone showing chequing account balance in the app. Your initial disbursement from your GIC program account will be in your chequing account within a few hours.]

>> Voiceover: Once your registration is successfully completed, your money will be displayed in your account, same-day.

 [72h. Graphic showing 4 asterisks, a bank card, an ATM and a phone]

>> Voiceover: You’ll now have 72 hours to set up a banking 4- to 6-digit PIN to begin using your new bank card. We have over 3,400 CIBC ATMs across Canada which you can choose from. You will receive a message when you log back in to our mobile app, assisting you in finding one near you. Enjoy online and mobile banking with Simplii!

[Feel free to contact us 24/7 at ISBO@simplii.com]

>> Voiceover: If you have any issues, please feel free to contact us 24/7 at ISBO@simplii.com.

[Simplii Financial International Student Banking Offer]

>> Voiceover: Simplii Financial International Student Banking Offer. With you every step of the way.